The Problem With Sending Every Important Legal Matter to a Different Specialist Firm

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Alex Mccall
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John Taylor
Lisa Brunton
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Nick Bent
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Sarah Lawrence
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Susan Braybrooke

Multinational subsidiaries often have no shortage of lawyers.

There is the employment firm.

The competition specialist.

A privacy adviser.

A commercial contracts firm.

A regulatory specialist.

Group has its preferred international firms.

Procurement has another panel.

And somewhere in between sits the local Head of Legal trying to make sure the advice actually joins up.

On paper, this can look like good risk management.

Each matter goes to the lawyer with the relevant expertise.

In practice, it can create a different problem: the subsidiary becomes responsible for integrating legal advice that has been delivered in separate pieces.

That burden usually falls on a very small internal legal team.

Legal issues rarely stay in their allocated box

Consider the introduction of a new technology supplier.

At first glance, it is a procurement contract.

Then the supplier will access personal information.

Now there is a data-protection issue.

The technology will be used by employees.

Employment policies may need to change.

The service is provided from another jurisdiction.

Cross-border data and contracting considerations appear.

The supplier wants the South African entity to contract on global terms.

Group wants particular risk positions maintained.

Suddenly, what looked like one supplier contract touches four or five areas of law.

If every aspect is sent to a different adviser, somebody still has to bring the answers together and tell the business what it should actually do.

That person is usually the in-house lawyer.

Fragmented advice creates hidden internal work

External legal spend is visible.

Internal coordination time is not.

But it can be substantial.

The Head of Legal briefs one lawyer, forwards advice to another, explains the business context again, reconciles two conflicting recommendations, joins calls between advisers and eventually converts all of it into a decision for the business.

The external advisers may each have delivered excellent work.

The internal team still ends up doing the integration.

For a large group legal function, that may be manageable.

For an African subsidiary with one or two in-house lawyers supporting an entire business, it is a meaningful capacity problem.

The issue becomes worse across jurisdictions

Regional legal teams face an additional challenge.

The same business initiative may be rolling out in South Africa, Namibia, Botswana, Kenya and Ghana.

Group wants consistency.

Each country has local differences.

If every jurisdiction is briefed independently, the legal team can end up receiving five different pieces of advice written in five different styles, with no clear view of which differences actually matter.

The result is often one of two extremes.

Either the business tries to apply the global position everywhere and creates local compliance risk.

Or each country creates its own solution and the group loses consistency.

Neither is particularly attractive.

The real value lies in understanding the common legal position first and then identifying the local deviations that genuinely require different treatment.

The question is not whether specialists are necessary

They absolutely are.

A complex competition issue should be handled by a competition specialist.

A material employment dispute needs experienced employment counsel.

A significant transaction may require a dedicated M&A team.

The problem is not specialisation.

It is fragmentation without coordination.

There is a meaningful difference between having access to multiple specialists and having to manage multiple disconnected legal relationships yourself.

For a subsidiary legal team, the ideal model is often one where senior commercial legal support sits close enough to the business to understand what is happening across matters, while specialist lawyers are brought in when the issue genuinely requires them.

That creates continuity.

It also means specialists receive a better brief because somebody already understands the commercial context.

Procurement should look beyond hourly rates

This also has implications for legal procurement.

It is relatively easy to compare law firms on hourly rates.

It is much harder to quantify the cost of:

  • repeatedly briefing new advisers;
  • duplicated review;
  • internal coordination;
  • slow turnaround;
  • advice that does not account for other workstreams; and
  • senior in-house lawyers spending hours project-managing external counsel.

A cheaper hourly rate does not necessarily result in a cheaper legal outcome.

Particularly where the business generates a steady flow of commercial, employment, data, regulatory and corporate work.

The cost question should be broader:

How much management does this legal model require from the in-house team?

Technology can remove some of the repetitive load

High-volume legal environments also create opportunities to reduce unnecessary lawyer time.

If a subsidiary processes hundreds of similar agreements, there is little value in asking a senior lawyer to manually perform the same first-level comparison every time.

Secure AI tools can review contracts against approved positions, identify unusual clauses or missing documents and route the matters that actually require judgment to the legal team.

The technology does not replace the specialist.

It improves where the specialist spends their time.

That distinction is important.

For a lean legal team, the objective is not “more technology” or “more lawyers”.

It is better allocation of limited legal capacity.

The best legal model should reduce the client’s coordination burden

Modern in-house legal teams are increasingly expected to operate like business functions.

They are measured on responsiveness, spend, risk management and their ability to support commercial execution.

A legal support model that requires the Head of Legal to become a full-time traffic controller works against all four.

The question for multinational subsidiaries is therefore not simply:

“Do we have access to the right lawyers?”

It is:

“Do we have a legal model that makes those lawyers easy to access, easy to coordinate and useful to the business?”

Those are very different questions.

And for a stretched African legal team, the second one may matter more.

Caveat supports multinational subsidiaries and regional legal teams with ongoing commercial, employment, regulatory and specialist legal work across South Africa and Africa. If your internal team is spending too much time coordinating multiple external advisers instead of supporting the business, get in touch.

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Ask our AI a question about this topic, and one of our specialist lawyers will review the response and email you within 24 hours, free of charge.

KAI is free for Caveat friends and clients. To use KAI, complete the form below and look out for the AI’s answer, reviewed by a specialist lawyer, in your inbox. For the most accurate and helpful response, be as specific and detailed as possible. Provide all relevant facts and clearly state what you’d like answered.

Disclaimer: Kai is provided by Caveat in a bona fide attempt to make legal services more accessible to you. Caveat will not be liable for any damage, loss or expense arising from the use of this offering. 

Feedback Welcome: Your experience matters to us. Please share feedback on this offering at info@caveatlegal.com to help us improve its efficacy.